PRIVACY POLICY
MyCore LLC ("We") are committed to protecting and respecting your privacy.
This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you or about you or that you provide to us, through this Website will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
BY VISITING WWW.MYCORE.COM AND ALL OTHER WEBSITES MAINTAINED AND/OR MANAGED BY MYCORE (THE "WEBSITE") AND/OR BY USING ANY OF THE FAMILY OF MYCORE SERVICES ("MYCORE SERVICES") YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS POLICY (INCLUDING AS UPDATED OR AMENDED FROM TIME TO TIME). IF, FOR ANY REASON, YOU DO NOT AGREE TO THE TERMS OF THIS POLICY, PLEASE STOP USING THE WEBSITE IMMEDIATELY.
LAST MODIFIED (SEPTEMBER 10, 2016)
GENERAL
We may collect information that can identify you such as but not limited to your name, business name and email address ("personal information") and other information that does not identify you. We may collect this information through a website or a mobile application. When you provide personal information through our Website or via a mobile application, the information may be sent to servers located in the United States and other countries around the world.
INFORMATION WE MAY COLLECT FROM YOU
Information you provide. We may collect and store any personal information you enter on our Website, on a mobile device or provide to us in some other manner. This includes identifying information, such as your name, company name, address, email address, and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We may also request and collect information about you related to your use of the Website and/or the MyCore Services.
Information from other sources. We may obtain personal, business and financial information about you from other businesses, business partners, contractors and other third parties. We may also receive information about you from third party social platforms, such as Facebook. In addition, when you access or use our Website or mobile application through such a website, you allow us to access or collect information made available by the third party website in accordance with its privacy policy. This information may be available from your profile or account with such website or from cookies placed on your device by the third party platform.
Other Information we collect about you.
With regard to each of your visits to our Website we may automatically collect the following information:
Technical information, including IP address, login information, browser type and version, time zone setting, country of origin, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full URL clickstream to, through and from our Website (including date and time);
Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse to and/or away from the page.
We collect personal information about your online activities over time.
We and third-party partners may collect personal information about your online activities over time and across third party websites or online services through your use of the Website.
Mobile and Location-based Services
We may provide mobile apps that can be downloaded to smart devices. These apps have a variety of functionalities that enhance the member experience. In addition to providing services, our apps may collect personal and other information that will be used in accordance with this Policy. We provide a link to this Policy to customers prior to their activation of any of our apps.
Our Website, apps and/or mobile apps may use your device’s Global Positioning System (GPS) technology or other locations-based technologies to provide you with relevant location-based information. We may also share this information with third parties. We will abide by your device’s settings when accessing any geo-location or other location based data. To the extent any geo-location data is combined with personal information, that information will be treated as personal information in accordance with this Statement.
HOW YOUR INFORMATION MAY BE USED
We may use information held about you in the following ways:
Information we receive from you which you give to us. We may use this information:
To deliver, customize, and improve our products and services, and manage our business;
To notify you about changes to our service;
To manage your access to the services and to manage your account and provide you with customer support;
To help us respond to your queries;
To provide you with information about other goods and services we offer that are similar to those that you have already purchased or inquired about. Where required by applicable law, we will seek your prior written consent before doing so;
To communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, other companies or other third parties;
To develop and display content and advertising tailored to your interests and use of our Website and other websites;
To perform ad tracking and website or mobile application analytics;
To enforce or exercise any rights in our terms and conditions;
To perform functions as otherwise described to you at the time of collection;
To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please use the relevant controls situated on the forms on which we collect your data (the order or registration forms) or you can update such choices via your profile page at the Website, as discussed further below;
To process payments for any purchases made on our Website, enroll you in any discount, rebate, or other programs in which you may be eligible to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business;
To comply with legal and regulatory requirements; and
To ensure the safety and security of our Website and of members of our Website.
Order-related, e-mail and other communications:
By submitting personal information, you agree that we are authorized to transmit and you opt-in to receive email, text message, and other communications to you for the purpose of informing you about your particular order, transaction, services, or engaging in email, text message [or real-time online audio or video training] pursuant to your order.
In addition, if you provided your email or mobile address for electronic newsletters, updates and promotional emails from MyCore and its affiliates, you agree that we are authorized to send and you have opted-in to receive informational and promotional emails, text messages and other communications to you. You are solely responsible for any text message or data charges or other charges that may be applied by your wireless carrier for communications via those technologies. You may discontinue the receipt of future text messages by texting us with such request in response to any text message you receive from MyCore. You may discontinue the receipt of future promotional emails at any time by following the unsubscribe instructions that are included in each promotional email.
Information we collect about you. We will use this information:
To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
To improve our Website to ensure that content is presented in the most effective manner for you and for your computer and other devices on which you receive our content;
To allow you to participate in interactive features of our service, when you choose to do so;
As part of our efforts to keep our Website safe and secure;
To make suggestions and recommendations to you and other members of our Website about goods or services that may interest you or them; and
To enhance your MyCore experience that may include customizing/optimizing interactions with the MyCore software tools, third parties, and other MyCore members.
Information we receive from other sources.
We may combine information from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any MyCore entity and with selected third parties including:
Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
Aggregated or anonymized data to advertisers and advertising networks that require the data to select and serve relevant advertisements to you and others. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisements to that target audience.
Analytics and search engine providers that assist us in the improvement and optimization of our Website.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If MyCore or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of MyCore, our customers, or others. This includes exchanging information with law enforcement and other investigative agencies, other companies and organizations for the purposes of fraud protection and credit risk reduction.
WHERE WE STORE YOUR PERSONAL INFORMATION
All the information you provide may be transferred or accessed by entities around the world as described in this policy. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on secure servers. Any payment transactions, to the extent implemented by MyCore, will be encrypted using SSL technology. Payment transactions implemented by third party websites will be subject to their payment terms and processes, and MyCore shall have no responsibility relating to such transactions. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
We retain personal information about you for the period necessary to fulfill the purposes outlined in this Policy or until you notify us to remove you from our database, unless a longer or shorter retention period is required or permitted by applicable law.
SOCIAL MEDIA
Our Website may include Social Media Features, such as the Facebook Like button ("Features"). These Features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.
You may be able to log in to our Website using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Website to your profile page to share with others within your network.
COOKIES
Our Website uses Cookies (defined below) to distinguish you and your computer from other members of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
When you visit our Website or application, we may assign your device one or more Cookies, to facilitate access to our Website and to personalize your online experience. Through the use of Cookies, we may automatically collect information about your online activity on our Website, such as the web pages you visit, the time and date of your visits, the links you click, and the searches you conduct on our Website. During your visits to other websites where we advertise, we (or third parties) may use certain data collected on our Website to show you the type of advertisements likely to be of greater interest to you. Please see our Cookies Policy, below, for more details on how we may use Cookies.
Most browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies. If you choose to decline Cookies, please note that you may not be able to sign in or use some of the interactive features offered on our Website.
CHILDREN
The MyCore Services are not directed to, and not intended for the use of, children under the age of 13. If you are under the age of 13, please do not register for the MyCore Services and do not submit any personal information to MyCore.
If you are under age 13, you are not permitted to submit any personally identifiable information to MyCore or through the Website, applications, or offline, or to use the MyCore Services, as set forth in the Terms of Use (accessible through this hyperlink) of which this Privacy Policy is a part. Any use of the MyCore Services by persons under the age of 13 is void where prohibited. By accessing and using the MyCore Services or submitting information through the Website, you represent and warrant that you are age 13 or older, (1) are an emancipated minor, or (2) possess legal parental or guardian consent to enter into this agreement and use the MyCore Services, have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement.
YOUR RIGHTS
Where applicable under local law, you may request a copy of the personal information held by MyCore about you. Local law may enable us to charge a fee for this. We may require you to prove your identity with approved identification if you request this information.
You are responsible for keeping your information current and up-to-date. You may update your information by contacting us at MyCore 1245 Brickyard Rd Suite 100, Salt Lake City, Utah 84106, United States of America. You may also contact us by e-mail at support@MyCore.com.
Where provided under applicable law, you may have the right to ask us for a list of personal data we share with third parties and information regarding those third parties, if the third parties use the personal data for their direct marketing purposes. In addition, where provided under applicable law, you may have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
If you are a California resident or reside in a jurisdiction that allows such requests send an e-mail to support@MyCore.com, specifying that you seek your “California Customer Privacy Notice” or other applicable Customer Privacy Notice. Please identify your location and please allow thirty days for a response.
You can exercise your right to prevent such processing by either adjusting certain controls on the forms we use to collect your data, if such controls are available on such forms, or by modifying your profile by logging in to www.MyCore.com. You can also exercise the right at any time by contacting us at MyCore 1245 Brickyard Rd Suite 100, Salt Lake City, Utah 84106, United States of America. You may also contact us by e-mail at support@MyCore.com or by updating your profile at www.MyCore.com, which will include information on how to opt-in or opt-out of use of your information.
If you prefer not to receive marketing or promotional emails from MyCore or the Website, please let us know by clicking on the unsubscribe link within any promotional email you receive from us. Please note that such requests may take up to ten (10) days to become effective.
YOUR CHOICES
MyCore may give you the choice of receiving information that may help you with your selection or use of the MyCore products and services. You can subscribe to receive certain product- and service-specific information and also choose to receive MyCore general communications. We give you a choice regarding delivery of MyCore general communications by the communication means through which MyCore may contact you, which may include postal mail, email, SMS, telephone, or mobile device.
You can make or change your choices about receiving either subscription or general communications at the data collection point or by using other methods, which are listed in this Policy. This option does not apply to communications primarily for the purpose of administering order completion, contracts, support, product safety warnings, or other administrative and transactional notices where the primary purpose of these communications is not promotional in nature.
LINKS TO THIRD PARTY SITES
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for those policies or websites. Please check those policies before you submit any personal data to those websites.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:
MyCore LLC
1245 Brickyard Rd Suite 100 Salt Lake City, UT 84106
United States of America
You may also contact us by e-mail at support@MyCore.com.
MYCORE COOKIE POLICY
MORE INFORMATION ABOUT OUR USE OF COOKIES
Our Website may use cookies and other similar technologies (such as pixel tags, code snippets and web beacons) (collectively, "Cookies") to distinguish you from other members of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
Below we explain the different types of Cookies that may be used on the Website.
Required Cookies. Required Cookies are necessary for the Website to work, and enable you to move around it and use the services and features. Disabling these Cookies may encumber the Website's performance, and may make the services and features unavailable.
Functional Cookies. We use Functional Cookies to save your settings on the Website—settings such as your language preference, or other information you have previously used when registering with us. We also use Functional Cookies to store such things as the last search, etc., so you can easily find it the next time you visit. Some Functional Cookies are essential to viewing maps or videos on our Website. We also use "Flash Cookies" for some of our content.
Advertising Cookies. Advertising Cookies allow us and other advertisers to show you the most relevant products, offers, and advertisements on the Website and third-party websites. For example, some Advertising Cookies help our third party partners and other advertisers select advertisements that are based on your interests including those expressed or inferred across websites and online services and over time. Others help prevent the same advertisement from continuously reappearing for you. These types of Cookies also help us provide you with content on the Website that is tailored to your interests and needs.
Advertising Cookies also include Social Plug-In Cookies and Analytics Cookies. Social Plug-In Cookies are used to share content from the Website with members and non-members of social media networks. These Cookies are usually set by the social networking provider, enabling such sharing to be smooth and seamless. Analytics Cookies collect information about your use of the Website, and enable us to improve the way it works. These Cookies provide us with aggregated information on metrics such as the most frequently visited pages on the Website, help us record any difficulties you had with the Website, help us monitor how our visitors reach the Website, and show us whether advertising by us or others is effective or not. This also allows us to see the overall patterns of usage on the Website, rather than just the usage of a single person.
We distinguish between session Cookies and persistent Cookies.
Session Cookies. These types of Cookies are stored only temporarily during a browsing session, and are deleted from your device when you close the browser. We use session Cookies to support the functionality of the Website and to understand your use of the Website—that is, which pages you visit, which links you use and how long you stay on each page.
Persistent Cookies. These types of Cookies are not deleted when you close your browser, but are saved on your device for a fixed period of time or until you delete them. Each time you visit the Website, the server that set the Cookie will recognize the persistent Cookie saved on your device. We and others use persistent Cookies to store your preferences, so that they are available for your next visit, to keep a more accurate account of how often you visit the Website, how often you return, how your use of the Website may vary over time and the effectiveness of advertising efforts.
Other Technologies may also be used, allowing us and third parties to know when you visit the Website, and to understand how you interact with emails or advertisements. Through Other Technologies, non-personal information or aggregate information (i.e., your operating system, your browser version, and the URL you came from) may be obtained and used to enhance your experience and understand traffic patterns. Note that, to the extent information collected through Cookies and Other Information constitutes personal information, the provisions in the Privacy Policy apply and complement this Policy.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
If you want to delete or disable any cookies (or similar technologies), please refer to the instructions of your file management software to locate the file and directory that stores cookies. You may not be able to take advantage of all the features of our Website, including certain personalized features, if you delete or disable cookies.
Please be aware that rejecting Cookies may affect your ability to perform certain transactions on the Website, and our ability to recognize your browser from one visit to the next.
For more information on how to see what cookies have been set and how to manage and delete them, please go to www.allaboutcookies.org.
We may change and update our list of cookies (or similar technologies) from time to time. If you use our cookies (or similar technologies) after we have published these changes, you will be agreeing to be bound by those changes. If you do not consent to the use of the cookies (or similar technologies) at any time, please see above on how to disable cookies.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (619)752-4536 or via email at support@mycore.com.